Total MRR iMonthly recurring revenue from active paying subscriptions.Live snapshot: active paying subscribers × plan price.Refunds and one-off charges are not included.
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Active Subscribers iMembers currently active and being billed.A live count as of now.Excludes trials and cancelled subscriptions.
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Net Billing iAmount billed in the period, net of refunds.Billed = each charge due, counted once per cycle (retries excluded).Net Billing − Net Payments = money at risk.
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Net Payments iAmount actually collected in the period, net of refunds.Successful payments only, minus refunds.The money we actually kept.
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Trial → Paid iShare of ended trials that converted to a paid charge.Based on trials that have reached their end date.A higher rate means the funnel is converting well.
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Failed · at risk iPayments that failed in the period — money at risk until recovered.First-time failed charges and their value (retries excluded, counted once per cycle).Recover these via dunning and automatic retries.
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Total Billing iTotal value billed to customers during the period.Billed = each charge that came due, counted once per billing cycle (retries excluded). Reported on charge date.$1 verification holds excluded. Billing minus refunds = Net Billing; billing minus collected = money at risk.
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in selected period
Total New Billing iValue of first-time subscription charges during the period.Reported on the date a trial converts to a paid subscription.The initial paid charge for a subscription. Excludes renewals.
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in selected period
Total Payments iTotal value of payments received during the period.Reported on payment date. Hover a point to see the amount and the number of payments.Successful payments only. Failed and reversed payments are not included.
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in selected period
Total Refunds iTotal value of refunds processed during the period.Reported on refund transaction date.Only successful refunds are included.
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in selected period
Total MRR iMonthly recurring revenue from active paying subscriptions.Actual value on each day — history, not a forecast.Refunds, one-off charges and $1 holds are not included.
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current
Total Sign-ups iTotal subscriptions signed up during the period.Reported on the subscription creation date.Includes trials. Reflects new customers acquired.
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in selected period
Total Activations iSubscriptions activated during the period.Reported on the activation date (trial → paid).Only trial-to-paid conversions are included.
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in selected period
Total Subscription Churn Rate iPercentage of subscriptions cancelled during the period.Cancellations ÷ subscriptions active at the start of the period.Lower is better. Trial expirations are not included.
Configure when to re-attempt failed TRX billing charges. Industry research shows spacing retries around payroll dates (1st & 15th) recovers 15–25% more revenue than daily attempts.
Failed card attempts have a cost and a risk of card blocking — so less is more.
days
Catch quick fixes
days
Post-payday window
days
Next payday cycle
days
Final attempt
After max retries: Subscription moves to cancelled status. Customer receives a final payment failure email with a reactivation link.
Hard declines (card expired, stolen, do-not-honour) skip the retry queue — customer is notified immediately and subscription paused until card is updated.
Currently Failed — Retry Queue
Live data
Customer
Processor
Failed On
Day #
Retries Used
Next Retry
Status
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Customer Name
email@example.com
Activity Timeline
📋 Activity Log
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